Home > Salary > Brazil > Help Desk Associate
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Estimated Yearly Salary: 34,291 BRL
Estimated Monthly Salary: 2,858 BRL
Estimated Weekly Salary: 659 BRL per week
Estimated Hourly Salary: 16 BRL per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,751 BRL
Estimated Weekly Salary: 635 BRL per week
Estimated Hourly Salary: 16 BRL per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 5,673 USD
Estimated Monthly Salary: 473 USD
Estimated Weekly Salary: 109 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 34,291 BRL
Estimated Monthly Salary: 2,858 BRL
Estimated Weekly Salary: 659 BRL per week
Estimated Hourly Salary: 16 BRL per hour
By working as Help Desk Associate a person can save up to 147 USD per month or 1,766 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brazil, see costs of living in Brazil.
Estimated Yearly Salary for Help Desk Associate
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Help Desk Associate salary in Brazil
Average Yearly Salary of Help Desk Associate in Brazil is approximately 34,291 BRL (5,673 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Associate do?
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Skills: Help Desk Support, Technical Support, Troubleshooting, Customer Service, IT Support, Incident Management
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Associate make?
Salary details
How much does Help Desk Associate make?Estimated Yearly Salary: 34,291 BRL
Estimated Monthly Salary: 2,858 BRL
Estimated Weekly Salary: 659 BRL per week
Estimated Hourly Salary: 16 BRL per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 33,006 BRLEstimated Monthly Salary: 2,751 BRL
Estimated Weekly Salary: 635 BRL per week
Estimated Hourly Salary: 16 BRL per hour
Last revision of data: 2024-01-09Help Desk Associate estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 5,673 USD
Estimated Monthly Salary: 473 USD
Estimated Weekly Salary: 109 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Brazil is a country located in South America, known for its vibrant culture, diverse landscapes, and rich biodiversity. It is the fifth-largest country in the world by both land area and population. With an estimated population of over 211 million people, Brazil is the most populous country in South America and the sixth-most populous in the world.
Estimated national average yearly salary is 44,184 BRL (8,140 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Brazil.
Comparison shows that a person working as Help Desk Associate in Brazil earns on average:
0.78 times the average salary (or 78% of average salary).
Estimated national average yearly salary is 44,184 BRL (8,140 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Brazil.
Comparison shows that a person working as Help Desk Associate in Brazil earns on average:
0.78 times the average salary (or 78% of average salary).
Is Help Desk Associate a well paid job?
No, our data shows that Help Desk Associate is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Associate might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Associate?
High salary for Help Desk Associate would be somewhere between 37,720 BRL and 49,722 BRL. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Associate in Brazil?
Living in Brazil the approximate monthly expenses are: 326 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 34,291 BRL
Estimated Monthly Salary: 2,858 BRL
Estimated Weekly Salary: 659 BRL per week
Estimated Hourly Salary: 16 BRL per hour
By working as Help Desk Associate a person can save up to 147 USD per month or 1,766 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brazil, see costs of living in Brazil.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Argentina, Bolivia, Colombia, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Associate
Argentina is 8,124 USD
Bolivia is 435 USD
Colombia is 4,556 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Brazil
(510,623 BRL per year, pre-tax.)
2. Cardiologist
(424,775 BRL per year, pre-tax.)
(408,609 BRL per year, pre-tax.)
4. Neurosurgeon
(398,384 BRL per year, pre-tax.)
(397,475 BRL per year, pre-tax.)
(388,802 BRL per year, pre-tax.)
7. Urologist
(387,799 BRL per year, pre-tax.)
(387,672 BRL per year, pre-tax.)
(387,519 BRL per year, pre-tax.)
(387,230 BRL per year, pre-tax.)
Data as of 2025Random salary:
Qa architect (74,566 BRL per year, pre-tax.)
Decision support analyst (62,866 BRL per year, pre-tax.)
Fixed income analyst (54,790 BRL per year, pre-tax.)
Medical physicist (142,674 BRL per year, pre-tax.)
Travel desk manager corporate (44,897 BRL per year, pre-tax.)
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This website displays salary data solely for reference purposes. While we endeavor for accuracy, we cannot ensure the precision of all figures. Users must double-check salary details with reliable sources before making financial decisions. Salary amounts may vary based on numerous elements, such as company size, negotiation tactics, and industry demand. We accept no responsibility for misinterpretations in the salary figures provided. By accessing optisalary.com, you accept that salary data is subject to change.
This website provides salary figures exclusively for informational purposes. While we strive for accuracy, we do not guarantee the precision of all figures. Users must double-check salary details with reliable organizations before making financial plans. Salary amounts may vary based on multiple elements, such as company size, negotiation tactics, and industry demand. We assume no responsibility for errors in the pay figures provided. By accessing optisalary.com, you acknowledge that salary data is subject to change.