Home > Salary > Brazil > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 36,444 BRL
Estimated Monthly Salary: 3,037 BRL
Estimated Weekly Salary: 701 BRL per week
Estimated Hourly Salary: 18 BRL per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,928 BRL
Estimated Weekly Salary: 676 BRL per week
Estimated Hourly Salary: 17 BRL per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 6,079 USD
Estimated Monthly Salary: 507 USD
Estimated Weekly Salary: 117 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 36,444 BRL
Estimated Monthly Salary: 3,037 BRL
Estimated Weekly Salary: 701 BRL per week
Estimated Hourly Salary: 18 BRL per hour
By working as Call Center Team Lead a person can save up to 181 USD per month or 2,172 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brazil, see costs of living in Brazil.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Team Lead salary in Brazil
Average Yearly Salary of Call Center Team Lead in Brazil is approximately 36,444 BRL (6,079 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?

Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 36,444 BRL
Estimated Monthly Salary: 3,037 BRL
Estimated Weekly Salary: 701 BRL per week
Estimated Hourly Salary: 18 BRL per hour
Comparing salary to last year:
Estimated Yearly Salary: 35,136 BRLEstimated Monthly Salary: 2,928 BRL
Estimated Weekly Salary: 676 BRL per week
Estimated Hourly Salary: 17 BRL per hour
Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,079 USD
Estimated Monthly Salary: 507 USD
Estimated Weekly Salary: 117 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Brazil is a country located in South America, known for its vibrant culture, diverse landscapes, and rich biodiversity. It is the fifth-largest country in the world by both land area and population. With an estimated population of over 211 million people, Brazil is the most populous country in South America and the sixth-most populous in the world.
Estimated national average yearly salary is 44,184 BRL (8,140 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Brazil.
Comparison shows that a person working as Call Center Team Lead in Brazil earns on average:
0.82 times the average salary (or 82% of average salary).
Estimated national average yearly salary is 44,184 BRL (8,140 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Brazil.
Comparison shows that a person working as Call Center Team Lead in Brazil earns on average:
0.82 times the average salary (or 82% of average salary).
Is Call Center Team Lead a well paid job?
Yes, our data show that Call Center Team Lead is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 40,088 BRL and 52,844 BRL. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Brazil?
Living in Brazil the approximate monthly expenses are: 326 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 36,444 BRL
Estimated Monthly Salary: 3,037 BRL
Estimated Weekly Salary: 701 BRL per week
Estimated Hourly Salary: 18 BRL per hour
By working as Call Center Team Lead a person can save up to 181 USD per month or 2,172 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brazil, see costs of living in Brazil.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Argentina, Bolivia, Colombia, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Brazil
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4. Neurosurgeon
(398,384 BRL per year, pre-tax.)
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(388,802 BRL per year, pre-tax.)
7. Urologist
(387,799 BRL per year, pre-tax.)
(387,672 BRL per year, pre-tax.)
(387,519 BRL per year, pre-tax.)
(387,230 BRL per year, pre-tax.)
Random salary:
Country club director (76,128 BRL per year, pre-tax.)
Pay-per-click (ppc), advertising manager (39,766 BRL per year, pre-tax.)
3d printer technician (32,796 BRL per year, pre-tax.)
Librarian cataloger (30,328 BRL per year, pre-tax.)
Applications engineer semiconductor (102,744 BRL per year, pre-tax.)
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