Home > Salary > Austria > Help Desk Associate
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Estimated Yearly Salary: 39,136 EUR
Estimated Monthly Salary: 3,261 EUR
Estimated Weekly Salary: 753 EUR per week
Estimated Hourly Salary: 19 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 3,162 EUR
Estimated Weekly Salary: 730 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 39,301 USD
Estimated Monthly Salary: 3,275 USD
Estimated Weekly Salary: 756 USD per week
Estimated Hourly Salary: 19 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 39,136 EUR
Estimated Monthly Salary: 3,261 EUR
Estimated Weekly Salary: 753 EUR per week
Estimated Hourly Salary: 19 EUR per hour
By working as Help Desk Associate a person can save up to 1,029 USD per month or 12,354 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Austria, see costs of living in Austria.
Estimated Yearly Salary for Help Desk Associate
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Help Desk Associate salary in Austria
Average Yearly Salary of Help Desk Associate in Austria is approximately 39,136 EUR (39,301 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Associate do?
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Skills: Help Desk Support, Technical Support, Troubleshooting, Customer Service, IT Support, Incident Management
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Associate make?
Salary details
How much does Help Desk Associate make?Estimated Yearly Salary: 39,136 EUR
Estimated Monthly Salary: 3,261 EUR
Estimated Weekly Salary: 753 EUR per week
Estimated Hourly Salary: 19 EUR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 37,939 EUREstimated Monthly Salary: 3,162 EUR
Estimated Weekly Salary: 730 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Last revision of data: 2024-01-08Help Desk Associate estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 39,301 USD
Estimated Monthly Salary: 3,275 USD
Estimated Weekly Salary: 756 USD per week
Estimated Hourly Salary: 19 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Austria, officially known as the Republic of Austria, is a landlocked country located in Central Europe. It shares its borders with eight other countries, including Germany, Czech Republic, and Italy. With a population of approximately 8.9 million people, Austria is considered a relatively small country in terms of population. The country covers an area of around 83,879 square kilometers, making it moderately sized.
Estimated national average yearly salary is 53,389 EUR (56,140 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Austria.
Comparison shows that a person working as Help Desk Associate in Austria earns on average:
0.73 times the average salary (or 73% of average salary).
Estimated national average yearly salary is 53,389 EUR (56,140 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Austria.
Comparison shows that a person working as Help Desk Associate in Austria earns on average:
0.73 times the average salary (or 73% of average salary).
Is Help Desk Associate a well paid job?
No, our data shows that Help Desk Associate is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Associate might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Associate?
High salary for Help Desk Associate would be somewhere between 43,050 EUR and 56,747 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Associate in Austria?
Living in Austria the approximate monthly expenses are: 2,246 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 39,136 EUR
Estimated Monthly Salary: 3,261 EUR
Estimated Weekly Salary: 753 EUR per week
Estimated Hourly Salary: 19 EUR per hour
By working as Help Desk Associate a person can save up to 1,029 USD per month or 12,354 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Austria, see costs of living in Austria.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Germany, Czech Republic, Slovakia, Hungary, Slovenia, Italy, Switzerland, Liechtenstein. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Associate
Germany is 37,306 USD
Czech Republic is 18,559 USD
Slovakia is 15,405 USD
Hungary is 13,282 USD
Slovenia is 21,362 USD
Italy is 26,322 USD
Switzerland is 62,423 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Austria
(586,194 EUR per year, pre-tax.)
2. Cardiologist
(487,911 EUR per year, pre-tax.)
(469,897 EUR per year, pre-tax.)
4. Neurosurgeon
(456,339 EUR per year, pre-tax.)
(455,242 EUR per year, pre-tax.)
(446,800 EUR per year, pre-tax.)
7. Urologist
(446,584 EUR per year, pre-tax.)
(446,282 EUR per year, pre-tax.)
9. Oncologist
(445,114 EUR per year, pre-tax.)
(444,714 EUR per year, pre-tax.)
Data as of 2025Random salary:
Qa auditor (63,533 EUR per year, pre-tax.)
Restaurant and bar manager (50,790 EUR per year, pre-tax.)
Medical transcriber (24,059 EUR per year, pre-tax.)
Knowledge base specialist (50,005 EUR per year, pre-tax.)
Ocean export agent (43,795 EUR per year, pre-tax.)
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