Home > Salary > Australia > User Support Specialist
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Estimated Yearly Salary: 135,007 AUD
Estimated Monthly Salary: 11,251 AUD
Estimated Weekly Salary: 2,596 AUD per week
Estimated Hourly Salary: 65 AUD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 10,868 AUD
Estimated Weekly Salary: 2,508 AUD per week
Estimated Hourly Salary: 63 AUD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 67,519 USD
Estimated Monthly Salary: 5,627 USD
Estimated Weekly Salary: 1,298 USD per week
Estimated Hourly Salary: 32 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 135,007 AUD
Estimated Monthly Salary: 11,251 AUD
Estimated Weekly Salary: 2,596 AUD per week
Estimated Hourly Salary: 65 AUD per hour
By working as User Support Specialist a person can save up to 3,209 USD per month or 38,513 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Estimated Yearly Salary for User Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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User Support Specialist salary in Australia
Average Yearly Salary of User Support Specialist in Australia is approximately 135,007 AUD (67,519 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does User Support Specialist do?
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Skills: User Support Specialist, Technical Assistance, Troubleshooting, Software Installation, Hardware Configuration, User Training.
Job industry: Information technology
Job industry: Information technology
How much does User Support Specialist make?
Salary details
How much does User Support Specialist make?Estimated Yearly Salary: 135,007 AUD
Estimated Monthly Salary: 11,251 AUD
Estimated Weekly Salary: 2,596 AUD per week
Estimated Hourly Salary: 65 AUD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 130,420 AUDEstimated Monthly Salary: 10,868 AUD
Estimated Weekly Salary: 2,508 AUD per week
Estimated Hourly Salary: 63 AUD per hour
Last revision of data: 2024-01-03User Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 67,519 USD
Estimated Monthly Salary: 5,627 USD
Estimated Weekly Salary: 1,298 USD per week
Estimated Hourly Salary: 32 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Australia is a vast country located in the southern hemisphere. It has a diverse population of approximately 25 million people. The country spans an area of about 7.7 million square kilometers, making it the sixth-largest country in the world. Australia is surrounded by the Indian and Pacific Oceans and is known for its stunning landscapes, including the Great Barrier Reef, Uluru, and the Outback.
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in Australia.
Comparison shows that a person working as User Support Specialist in Australia earns on average:
1.6 times the average salary (or 160% of average salary).
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in Australia.
Comparison shows that a person working as User Support Specialist in Australia earns on average:
1.6 times the average salary (or 160% of average salary).
Is User Support Specialist a well paid job?
Yes, our data shows that User Support Specialist is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for User Support Specialist?
High salary for User Support Specialist would be somewhere between 148,508 AUD and 195,760 AUD. However this is an estimation based on Gaussian Distribution.How much can you save working as User Support Specialist in Australia?
Living in Australia the approximate monthly expenses are: 2,417 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 135,007 AUD
Estimated Monthly Salary: 11,251 AUD
Estimated Weekly Salary: 2,596 AUD per week
Estimated Hourly Salary: 65 AUD per hour
By working as User Support Specialist a person can save up to 3,209 USD per month or 38,513 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Indonesia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for User Support Specialist
Indonesia is 11,857 USD
East Timor is 50,383 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Australia
(1,263,730 AUD per year, pre-tax.)
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4. Neurosurgeon
(985,848 AUD per year, pre-tax.)
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8. Oncologist
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10. Plastic surgeon
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Data as of 2025Random salary:
Analytical lab technician (93,792 AUD per year, pre-tax.)
Wound care technician (78,909 AUD per year, pre-tax.)
Java developer (103,389 AUD per year, pre-tax.)
Landscape designer (67,686 AUD per year, pre-tax.)
Packaging engineering manager (146,530 AUD per year, pre-tax.)
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This website displays salary data solely for informational purposes. While we endeavor for accuracy, we cannot ensure the precision of all figures. Users should double-check salary details with official organizations before making financial plans. Salary amounts may vary based on multiple elements, such as geographic location, experience, and job role. We accept no responsibility for misinterpretations in the salary estimates provided. By accessing this website, you accept that salary data is subject to change.
This website provides salary figures exclusively for informational purposes. While we endeavor for accuracy, we cannot guarantee the precision of all figures. Users must double-check salary details with reliable sources before making financial plans. Salary amounts can fluctuate based on multiple factors, such as geographic location, experience, and job role. We assume no liability for errors in the pay figures provided. By accessing optisalary.com, you acknowledge that salary data is subject to change.