Home > Salary > Australia > It Help Desk Technician
An IT Help Desk Technician is responsible for providing technical support and assistance to users within an organization. They troubleshoot and resolve hardware and software issues, install and configure computer systems, and maintain network and system security. Additionally, they assist with user account management, data backups, and software updates. The IT Help Desk Technician is the first point of contact for users seeking technical assistance, so strong communication and problem-solving skills are essential. They must be able to diagnose and resolve issues remotely or escalate them to higher-level support if necessary. Patience, attention to detail, and a customer-service-oriented approach are crucial in this role.
Estimated Yearly Salary: 74,923 AUD
Estimated Monthly Salary: 6,244 AUD
Estimated Weekly Salary: 1,441 AUD per week
Estimated Hourly Salary: 36 AUD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,038 AUD
Estimated Weekly Salary: 1,393 AUD per week
Estimated Hourly Salary: 35 AUD per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 37,355 USD
Estimated Monthly Salary: 3,113 USD
Estimated Weekly Salary: 718 USD per week
Estimated Hourly Salary: 18 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 74,923 AUD
Estimated Monthly Salary: 6,244 AUD
Estimated Weekly Salary: 1,441 AUD per week
Estimated Hourly Salary: 36 AUD per hour
By working as It Help Desk Technician a person can save up to 696 USD per month or 8,349 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Estimated Yearly Salary for It Help Desk Technician
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Category analyst (144,912 AUD per year, pre-tax.)
Regional underwriting manager (309,326 AUD per year, pre-tax.)
Computer support specialist (58,084 AUD per year, pre-tax.)
Heat treater (89,885 AUD per year, pre-tax.)
Vendor operations manager (104,382 AUD per year, pre-tax.)
It Help Desk Technician salary in Australia
Average Yearly Salary of It Help Desk Technician in Australia is approximately 74,923 AUD (37,355 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Technician do?
An IT Help Desk Technician is responsible for providing technical support and assistance to users within an organization. They troubleshoot and resolve hardware and software issues, install and configure computer systems, and maintain network and system security. Additionally, they assist with user account management, data backups, and software updates. The IT Help Desk Technician is the first point of contact for users seeking technical assistance, so strong communication and problem-solving skills are essential. They must be able to diagnose and resolve issues remotely or escalate them to higher-level support if necessary. Patience, attention to detail, and a customer-service-oriented approach are crucial in this role.
Skills: IT support, Technical support, Help desk technician, Troubleshooting, Customer service, Computer systems
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Technician make?
Salary details
How much does It Help Desk Technician make?Estimated Yearly Salary: 74,923 AUD
Estimated Monthly Salary: 6,244 AUD
Estimated Weekly Salary: 1,441 AUD per week
Estimated Hourly Salary: 36 AUD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 72,456 AUDEstimated Monthly Salary: 6,038 AUD
Estimated Weekly Salary: 1,393 AUD per week
Estimated Hourly Salary: 35 AUD per hour
Last revision of data: 2024-01-02It Help Desk Technician estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 37,355 USD
Estimated Monthly Salary: 3,113 USD
Estimated Weekly Salary: 718 USD per week
Estimated Hourly Salary: 18 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Australia is a vast country located in the southern hemisphere. It has a diverse population of approximately 25 million people. The country spans an area of about 7.7 million square kilometers, making it the sixth-largest country in the world. Australia is surrounded by the Indian and Pacific Oceans and is known for its stunning landscapes, including the Great Barrier Reef, Uluru, and the Outback.
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Technician job salary compared to average salary in Australia.
Comparison shows that a person working as It Help Desk Technician in Australia earns on average:
0.89 times the average salary (or 89% of average salary).
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Technician job salary compared to average salary in Australia.
Comparison shows that a person working as It Help Desk Technician in Australia earns on average:
0.89 times the average salary (or 89% of average salary).
Is It Help Desk Technician a well paid job?
Yes, our data show that It Help Desk Technician is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for It Help Desk Technician?
High salary for It Help Desk Technician would be somewhere between 82,415 AUD and 108,638 AUD. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Technician in Australia?
Living in Australia the approximate monthly expenses are: 2,417 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 74,923 AUD
Estimated Monthly Salary: 6,244 AUD
Estimated Weekly Salary: 1,441 AUD per week
Estimated Hourly Salary: 36 AUD per hour
By working as It Help Desk Technician a person can save up to 696 USD per month or 8,349 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Indonesia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Technician
Indonesia is 6,575 USD
East Timor is 27,971 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Australia
(1,263,730 AUD per year, pre-tax.)
2. Cardiologist
(1,046,644 AUD per year, pre-tax.)
(1,011,540 AUD per year, pre-tax.)
4. Neurosurgeon
(985,848 AUD per year, pre-tax.)
(982,803 AUD per year, pre-tax.)
(961,472 AUD per year, pre-tax.)
(960,386 AUD per year, pre-tax.)
8. Oncologist
(959,337 AUD per year, pre-tax.)
9. Urologist
(958,953 AUD per year, pre-tax.)
10. Plastic surgeon
(958,802 AUD per year, pre-tax.)
Data as of 2025Random salary:
Category analyst (144,912 AUD per year, pre-tax.)
Regional underwriting manager (309,326 AUD per year, pre-tax.)
Computer support specialist (58,084 AUD per year, pre-tax.)
Heat treater (89,885 AUD per year, pre-tax.)
Vendor operations manager (104,382 AUD per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=australia&job=it-help-desk-technician'><img src='https://optisalary.com/wp-content/graphs/salary/it-help-desk-technician-salary-in-australia-2025.jpg' alt='it help desk technician salary in australia 2025' title='it help desk technician salary in australia 2025' /></a>
Please note:Salary information displayed on this site is for reference exclusively.
This website compiles salary information for educational use only. While we strive to present accurate figures, we do not ensure their absolute reliability. Users are highly encouraged to check with additional databases before finalizing career-related decisions. Salary amounts vary based on multiple factors, such as industry trends, negotiation power, and regional demand. We do not offer any claims as to the correctness of the listed information. Your access of this site indicates acceptance of this disclaimer.
optisalary.com offers salary estimates for informational purposes exclusively. While we gather data from multiple sources, we cannot ensure absolute accuracy. Users are advised to consult external platforms before making major financial decisions. Salaries fluctuate due to numerous factors, such as experience, industry trends, and negotiation tactics. We cannot provide guarantee regarding the validity of the displayed salary data. Your use of this site indicates your acceptance of these conditions.