Home > Salary > Australia > Hotline Support Clerk
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Estimated Yearly Salary: 69,540 AUD
Estimated Monthly Salary: 5,795 AUD
Estimated Weekly Salary: 1,337 AUD per week
Estimated Hourly Salary: 33 AUD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,599 AUD
Estimated Weekly Salary: 1,292 AUD per week
Estimated Hourly Salary: 32 AUD per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 34,824 USD
Estimated Monthly Salary: 2,902 USD
Estimated Weekly Salary: 670 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 69,540 AUD
Estimated Monthly Salary: 5,795 AUD
Estimated Weekly Salary: 1,337 AUD per week
Estimated Hourly Salary: 33 AUD per hour
By working as Hotline Support Clerk a person can save up to 485 USD per month or 5,818 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Estimated Yearly Salary for Hotline Support Clerk
Last revision of data: 2025-01-04
Data as of 2025
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Hotline Support Clerk salary in Australia
Average Yearly Salary of Hotline Support Clerk in Australia is approximately 69,540 AUD (34,824 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Hotline Support Clerk do?
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Hotline Support Clerk make?
Salary details
How much does Hotline Support Clerk make?Estimated Yearly Salary: 69,540 AUD
Estimated Monthly Salary: 5,795 AUD
Estimated Weekly Salary: 1,337 AUD per week
Estimated Hourly Salary: 33 AUD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 67,186 AUDEstimated Monthly Salary: 5,599 AUD
Estimated Weekly Salary: 1,292 AUD per week
Estimated Hourly Salary: 32 AUD per hour
Last revision of data: 2024-01-07Hotline Support Clerk estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 34,824 USD
Estimated Monthly Salary: 2,902 USD
Estimated Weekly Salary: 670 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Australia is a vast country located in the southern hemisphere. It has a diverse population of approximately 25 million people. The country spans an area of about 7.7 million square kilometers, making it the sixth-largest country in the world. Australia is surrounded by the Indian and Pacific Oceans and is known for its stunning landscapes, including the Great Barrier Reef, Uluru, and the Outback.
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Australia.
Comparison shows that a person working as Hotline Support Clerk in Australia earns on average:
0.83 times the average salary (or 83% of average salary).
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Australia.
Comparison shows that a person working as Hotline Support Clerk in Australia earns on average:
0.83 times the average salary (or 83% of average salary).
Is Hotline Support Clerk a well paid job?
Yes, our data show that Hotline Support Clerk is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Hotline Support Clerk?
High salary for Hotline Support Clerk would be somewhere between 76,494 AUD and 100,833 AUD. However this is an estimation based on Gaussian Distribution.How much can you save working as Hotline Support Clerk in Australia?
Living in Australia the approximate monthly expenses are: 2,417 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 69,540 AUD
Estimated Monthly Salary: 5,795 AUD
Estimated Weekly Salary: 1,337 AUD per week
Estimated Hourly Salary: 33 AUD per hour
By working as Hotline Support Clerk a person can save up to 485 USD per month or 5,818 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Indonesia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Hotline Support Clerk
Indonesia is 6,092 USD
East Timor is 25,831 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Australia
(1,263,730 AUD per year, pre-tax.)
2. Cardiologist
(1,046,644 AUD per year, pre-tax.)
(1,011,540 AUD per year, pre-tax.)
4. Neurosurgeon
(985,848 AUD per year, pre-tax.)
(982,803 AUD per year, pre-tax.)
(961,472 AUD per year, pre-tax.)
(960,386 AUD per year, pre-tax.)
8. Oncologist
(959,337 AUD per year, pre-tax.)
9. Urologist
(958,953 AUD per year, pre-tax.)
10. Plastic surgeon
(958,802 AUD per year, pre-tax.)
Data as of 2025Random salary:
Marketing research analyst (129,102 AUD per year, pre-tax.)
Environmental planner (82,562 AUD per year, pre-tax.)
Senior physical therapist (201,558 AUD per year, pre-tax.)
Property administrator (74,077 AUD per year, pre-tax.)
Credentialing analyst (93,846 AUD per year, pre-tax.)
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Please note:Salary data displayed on this site is informational only.
The salary data presented here are meant for informational purposes solely. While we attempt to ensure correctness, we cannot guarantee every estimate is precise. Users are advised to research salary details with official sources before making important career decisions. Salary ranges may change due to economic shifts, demand variations, and regional factors. We disclaim responsibility for inaccuracies in the compensation data displayed.
The salary data presented here are meant for informational purposes solely. While we attempt to ensure correctness, we cannot guarantee every estimate is flawless. Users should to research salary details with independent authorities before making important career decisions. Salary ranges can change due to economic shifts, demand variations, and regional factors. We disclaim responsibility for inaccuracies in the salary data displayed.