Home > Salary > Australia > Help Desk Specialist
A help desk specialist is responsible for providing technical support and assistance to computer system users within an organization. They are the primary point of contact for troubleshooting and resolving issues related to hardware, software, network connectivity, and other IT-related problems. Help desk specialists diagnose problems, guide users through step-by-step solutions, and escalate complex issues to higher-level support teams if necessary. They also maintain detailed records of reported problems and resolutions to build a knowledge base for future reference. In addition, they may assist in setting up new user accounts, installing software updates, and conducting system maintenance tasks.
Estimated Yearly Salary: 93,779 AUD
Estimated Monthly Salary: 7,815 AUD
Estimated Weekly Salary: 1,803 AUD per week
Estimated Hourly Salary: 45 AUD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,575 AUD
Estimated Weekly Salary: 1,748 AUD per week
Estimated Hourly Salary: 44 AUD per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 46,881 USD
Estimated Monthly Salary: 3,907 USD
Estimated Weekly Salary: 902 USD per week
Estimated Hourly Salary: 23 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 93,779 AUD
Estimated Monthly Salary: 7,815 AUD
Estimated Weekly Salary: 1,803 AUD per week
Estimated Hourly Salary: 45 AUD per hour
By working as Help Desk Specialist a person can save up to 1,490 USD per month or 17,875 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Estimated Yearly Salary for Help Desk Specialist
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Specialist salary in Australia
Average Yearly Salary of Help Desk Specialist in Australia is approximately 93,779 AUD (46,881 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Specialist do?
A help desk specialist is responsible for providing technical support and assistance to computer system users within an organization. They are the primary point of contact for troubleshooting and resolving issues related to hardware, software, network connectivity, and other IT-related problems. Help desk specialists diagnose problems, guide users through step-by-step solutions, and escalate complex issues to higher-level support teams if necessary. They also maintain detailed records of reported problems and resolutions to build a knowledge base for future reference. In addition, they may assist in setting up new user accounts, installing software updates, and conducting system maintenance tasks.
Skills: help desk specialist, technical support, troubleshooting, computer systems, customer service, IT support
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Specialist make?
Salary details
How much does Help Desk Specialist make?Estimated Yearly Salary: 93,779 AUD
Estimated Monthly Salary: 7,815 AUD
Estimated Weekly Salary: 1,803 AUD per week
Estimated Hourly Salary: 45 AUD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 90,898 AUDEstimated Monthly Salary: 7,575 AUD
Estimated Weekly Salary: 1,748 AUD per week
Estimated Hourly Salary: 44 AUD per hour
Last revision of data: 2024-01-09Help Desk Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 46,881 USD
Estimated Monthly Salary: 3,907 USD
Estimated Weekly Salary: 902 USD per week
Estimated Hourly Salary: 23 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Australia is a vast country located in the southern hemisphere. It has a diverse population of approximately 25 million people. The country spans an area of about 7.7 million square kilometers, making it the sixth-largest country in the world. Australia is surrounded by the Indian and Pacific Oceans and is known for its stunning landscapes, including the Great Barrier Reef, Uluru, and the Outback.
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Specialist job salary compared to average salary in Australia.
Comparison shows that a person working as Help Desk Specialist in Australia earns on average:
1.11 times the average salary (or 111% of average salary).
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Specialist job salary compared to average salary in Australia.
Comparison shows that a person working as Help Desk Specialist in Australia earns on average:
1.11 times the average salary (or 111% of average salary).
Is Help Desk Specialist a well paid job?
Yes, our data show that Help Desk Specialist is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Specialist?
High salary for Help Desk Specialist would be somewhere between 103,157 AUD and 135,980 AUD. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Specialist in Australia?
Living in Australia the approximate monthly expenses are: 2,417 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 93,779 AUD
Estimated Monthly Salary: 7,815 AUD
Estimated Weekly Salary: 1,803 AUD per week
Estimated Hourly Salary: 45 AUD per hour
By working as Help Desk Specialist a person can save up to 1,490 USD per month or 17,875 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Indonesia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Specialist
Indonesia is 8,230 USD
East Timor is 34,939 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Australia
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4. Neurosurgeon
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8. Oncologist
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9. Urologist
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10. Plastic surgeon
(958,802 AUD per year, pre-tax.)
Data as of 2025Random salary:
Assistant plant manageroperations (163,354 AUD per year, pre-tax.)
Cad librarian (61,451 AUD per year, pre-tax.)
Biopharmaceutical technician (108,990 AUD per year, pre-tax.)
Police detective (84,050 AUD per year, pre-tax.)
Lot tech automobile dealerrental (32,727 AUD per year, pre-tax.)
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