Home > Salary > Australia > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 161,213 AUD
Estimated Monthly Salary: 13,434 AUD
Estimated Weekly Salary: 3,100 AUD per week
Estimated Hourly Salary: 78 AUD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 12,954 AUD
Estimated Weekly Salary: 2,989 AUD per week
Estimated Hourly Salary: 75 AUD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 80,565 USD
Estimated Monthly Salary: 6,714 USD
Estimated Weekly Salary: 1,549 USD per week
Estimated Hourly Salary: 39 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 161,213 AUD
Estimated Monthly Salary: 13,434 AUD
Estimated Weekly Salary: 3,100 AUD per week
Estimated Hourly Salary: 78 AUD per hour
By working as Customer Support Engineer a person can save up to 4,297 USD per month or 51,559 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Customer Support Engineer salary in Australia
Average Yearly Salary of Customer Support Engineer in Australia is approximately 161,213 AUD (80,565 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 161,213 AUD
Estimated Monthly Salary: 13,434 AUD
Estimated Weekly Salary: 3,100 AUD per week
Estimated Hourly Salary: 78 AUD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 155,450 AUDEstimated Monthly Salary: 12,954 AUD
Estimated Weekly Salary: 2,989 AUD per week
Estimated Hourly Salary: 75 AUD per hour
Last revision of data: 2024-01-03Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 80,565 USD
Estimated Monthly Salary: 6,714 USD
Estimated Weekly Salary: 1,549 USD per week
Estimated Hourly Salary: 39 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Australia is a vast country located in the southern hemisphere. It has a diverse population of approximately 25 million people. The country spans an area of about 7.7 million square kilometers, making it the sixth-largest country in the world. Australia is surrounded by the Indian and Pacific Oceans and is known for its stunning landscapes, including the Great Barrier Reef, Uluru, and the Outback.
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Australia.
Comparison shows that a person working as Customer Support Engineer in Australia earns on average:
1.92 times the average salary (or 192% of average salary).
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Australia.
Comparison shows that a person working as Customer Support Engineer in Australia earns on average:
1.92 times the average salary (or 192% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 177,334 AUD and 233,759 AUD. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in Australia?
Living in Australia the approximate monthly expenses are: 2,417 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 161,213 AUD
Estimated Monthly Salary: 13,434 AUD
Estimated Weekly Salary: 3,100 AUD per week
Estimated Hourly Salary: 78 AUD per hour
By working as Customer Support Engineer a person can save up to 4,297 USD per month or 51,559 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Indonesia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
Indonesia is 14,043 USD
East Timor is 59,899 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Australia
(1,263,730 AUD per year, pre-tax.)
2. Cardiologist
(1,046,644 AUD per year, pre-tax.)
(1,011,540 AUD per year, pre-tax.)
4. Neurosurgeon
(985,848 AUD per year, pre-tax.)
(982,803 AUD per year, pre-tax.)
(961,472 AUD per year, pre-tax.)
(960,386 AUD per year, pre-tax.)
8. Oncologist
(959,337 AUD per year, pre-tax.)
9. Urologist
(958,953 AUD per year, pre-tax.)
10. Plastic surgeon
(958,802 AUD per year, pre-tax.)
Data as of 2025Random salary:
Computer aided design (cad), designer (109,064 AUD per year, pre-tax.)
Cognitive neuroscientist (142,626 AUD per year, pre-tax.)
Lather apprentice (37,934 AUD per year, pre-tax.)
Quality assurance technician (76,408 AUD per year, pre-tax.)
Healthcare interior designer (155,853 AUD per year, pre-tax.)
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