Home > Salary > Australia > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 89,925 AUD
Estimated Monthly Salary: 7,494 AUD
Estimated Weekly Salary: 1,729 AUD per week
Estimated Hourly Salary: 43 AUD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,246 AUD
Estimated Weekly Salary: 1,672 AUD per week
Estimated Hourly Salary: 42 AUD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 44,980 USD
Estimated Monthly Salary: 3,748 USD
Estimated Weekly Salary: 865 USD per week
Estimated Hourly Salary: 22 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 89,925 AUD
Estimated Monthly Salary: 7,494 AUD
Estimated Weekly Salary: 1,729 AUD per week
Estimated Hourly Salary: 43 AUD per hour
By working as Call Center Team Lead a person can save up to 1,331 USD per month or 15,974 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
3d engineer (168,624 AUD per year, pre-tax.)
Freezer manager (34,959 AUD per year, pre-tax.)
Senior loan servicing representative (80,331 AUD per year, pre-tax.)
Director computer operations (123,472 AUD per year, pre-tax.)
Hr associate (114,202 AUD per year, pre-tax.)
Call Center Team Lead salary in Australia
Average Yearly Salary of Call Center Team Lead in Australia is approximately 89,925 AUD (44,980 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 89,925 AUD
Estimated Monthly Salary: 7,494 AUD
Estimated Weekly Salary: 1,729 AUD per week
Estimated Hourly Salary: 43 AUD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 86,946 AUDEstimated Monthly Salary: 7,246 AUD
Estimated Weekly Salary: 1,672 AUD per week
Estimated Hourly Salary: 42 AUD per hour
Last revision of data: 2024-01-03Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 44,980 USD
Estimated Monthly Salary: 3,748 USD
Estimated Weekly Salary: 865 USD per week
Estimated Hourly Salary: 22 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Australia is a vast country located in the southern hemisphere. It has a diverse population of approximately 25 million people. The country spans an area of about 7.7 million square kilometers, making it the sixth-largest country in the world. Australia is surrounded by the Indian and Pacific Oceans and is known for its stunning landscapes, including the Great Barrier Reef, Uluru, and the Outback.
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Australia.
Comparison shows that a person working as Call Center Team Lead in Australia earns on average:
1.07 times the average salary (or 107% of average salary).
Estimated national average yearly salary is 84,179 AUD (60,430 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Australia.
Comparison shows that a person working as Call Center Team Lead in Australia earns on average:
1.07 times the average salary (or 107% of average salary).
Is Call Center Team Lead a well paid job?
Yes, our data show that Call Center Team Lead is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 98,918 AUD and 130,391 AUD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Australia?
Living in Australia the approximate monthly expenses are: 2,417 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 89,925 AUD
Estimated Monthly Salary: 7,494 AUD
Estimated Weekly Salary: 1,729 AUD per week
Estimated Hourly Salary: 43 AUD per hour
By working as Call Center Team Lead a person can save up to 1,331 USD per month or 15,974 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Australia, see costs of living in Australia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Indonesia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Indonesia is 7,901 USD
East Timor is 33,383 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Australia
(1,263,730 AUD per year, pre-tax.)
2. Cardiologist
(1,046,644 AUD per year, pre-tax.)
(1,011,540 AUD per year, pre-tax.)
4. Neurosurgeon
(985,848 AUD per year, pre-tax.)
(982,803 AUD per year, pre-tax.)
(961,472 AUD per year, pre-tax.)
(960,386 AUD per year, pre-tax.)
8. Oncologist
(959,337 AUD per year, pre-tax.)
9. Urologist
(958,953 AUD per year, pre-tax.)
10. Plastic surgeon
(958,802 AUD per year, pre-tax.)
Data as of 2025Random salary:
3d engineer (168,624 AUD per year, pre-tax.)
Freezer manager (34,959 AUD per year, pre-tax.)
Senior loan servicing representative (80,331 AUD per year, pre-tax.)
Director computer operations (123,472 AUD per year, pre-tax.)
Hr associate (114,202 AUD per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=australia&job=call-center-team-lead'><img src='https://optisalary.com/wp-content/graphs/salary/call-center-team-lead-salary-in-australia-2025.jpg' alt='call center team lead salary in australia 2025' title='call center team lead salary in australia 2025' /></a>
Please note:The salary data presented here are meant for informational purposes solely.
The salary data on this site is intended for reference purposes only. We provide salary insights based on multiple datasets, but do not guarantee complete accuracy. Users should always verify salary details with other trusted sources before making financial choices. Variations in salary amounts may occur due to several circumstances, including location, experience, and industry. We do not extend any guarantee regarding the completeness of the displayed salary information. Use of optisalary.com constitutes acceptance of these conditions.
The salary estimates on this website are meant for reference purposes exclusively. We collect salary data from varied providers, but cannot guarantee complete accuracy. Users must independently confirm salaries before making career decisions. Salary variations occur due to industry standards, demand shifts, and location. We deny any guarantee regarding the validity of the provided salary data. By using this site, you agree that salary data is not definitive.